MBA management

Definition and History of Organization Development

Definition of Organization Development


Organization development is a long range effort to improve organization’s problem solving and renewal processes particularly through more effective and collaborative management of organizational culture often with the assistance of a change agent or catalyst and the use of the theory and technology of applied behavioral science.

Concept of Oganization Development


Organization is a systematic application of behavioral science, knowledge at various level such as group, organization, etc. to bring about planned change. Its objectives are higher quality of work life, productivity, adaptability, and effectiveness it accomplishes this bye changing attitude, behavior, values so that the organization can adapt to competitive actions and the fast pace of change with in the environment.

Characteristics of Organization Development


  • 1. Humanistic values- positive beliefs about the potential of employees.
  • 2. System orientation- all parts of organization include structure, technology, and people must work together.
  • 3. Experiential learning- the Lerner’s experiences in the training environment should be the kind of human problem they encounter at work. The training should not consist only theory and lectures.
  • 4. Problem solving- problem are identified, data is gathered, corrective action is taken, process is assessed, and adjustment in the problem solving process are made as needed. This process is known is action research.

Features of Organization Development


  • 1. Contractual relationship - although neither the sponsoring organization nor the change agent can be sure at the outset of the exact nature of the problem or problem to be dealt with or how long the change agent help will be needed it is essential that some tentative agreement on these matters be reached.
  • 2. Change agent - a change agent is a sense used here is not a technical expert, skilled in such functional areas as accounting, production, or finance he is a behavioral scientist who knows how to get people in an organization involved in solving their own problems.
  • 3. Sponsoring organization - the initiative for organization development programs comes from an organization that has a problem. This means that top management or someone authorized by top management is aware that a problem exists and has decided to seek help in solving it.
  • 4. System context - organization development deals with a total system the organization is a whole including its relevant environment or with a subsystem or system departments or work groups in the context of total system.
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Review Questions
  • 1. Explain the concept and features of organization development.
  • 2. Explain the historical development of organizational development in detail.
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